What is a knee scooter?      Back to top

  • Alternative to crutches, walkers, and wheelchairs.
  • Stable, 4-wheeled device, with cushioned knee pads, hand grips, & brake.
  • Personal mobility device for active people.
  • Foldable unit for portability.

Why use a knee scooter?      Back to top  

  • Fast return to normal activity following surgery or injury.
  • Inexpensive to rent or purchase.
  • Protection for injured foot or ankle.
  • Allows use of hands for daily activities.

Who should use a knee scooter?      Back to top  

  • Men and women who want to be remain independent during the healing process.
  • People with foot or ankle fractures, dislocations, or sprains.
  • Individuals who have had foot or ankle surgery.
  • Diabetics with Charcot joint disease, ulcers, or other complications.
  • Common users are patients with bunionectomies, Achilles tendon problems, and foot reconstruction.
  • Those with neuro-muscular problems, arthritis, or amputations may also benefit; depending upon the doctors prescription.

When should a knee scooter be used and for how long?      Back to top  

  • As your doctor or surgeon prescribes- first and foremost.
  • Surgeons typically recommend from 6 to 14 weeks of no weight-bearing after surgery or serious foot or ankle injury.
  • A Leg Up delivers or ships the knee scooter prior to surgery, when possible; otherwise soon thereafter.
  • For other injuries, A Leg Up can usually delivers or ships within three days.
  • For longer-term usage, purchase may be more cost-effective.

Which knee scooter should I use?      Back to top  

  • Each meets the requirements from doctors.
  • Rental and purchase price may be a consideration.
  • Personal preference is primary factor.
  • Our trained technicain will work with you to assist with your choice.

Where can I find knee scooters?      Back to top  
 (For complete information, see the Contact Page on this website)

A Leg Up, LLC in Seattle, WA sells and rents knee scooters in the Seattle Metropolitan area, Edmonds, Lynnwood, Bothell, Brier, Lake Forest Park, Kenmore, Shoreline, South Everett, Woodway and Mountlake Terrace. Outside the delivery area, shipping service is available.

Should I buy or rent?      Back to top  

If you are planning to use a scooter for 3 months or less, we recommend renting. If at any time during your rental period you decide you would like to purchase your scooter, please contact us and we will apply a percentage of your rental payments towards your purchase price.

If you plan on using a scooter for 4 months or more, we recommend a purchase.

What if I would like to purchase my rented knee scooter?      Back to top  

You may purchase your knee scooter at any time. We will apply a percentage of your rental payments towards the purchase price.

Is there a minimum rental period?      Back to top  

Not if your rental is picked up at our office or delivered within the Seattle Metropolitan Area. Rentals shipped to other locations, will have a minimum rental term of 4 weeks.

Is there a security deposit?      Back to top  

Security deposit can be a credit card held on file, or a check in the amount of $150. Secuity deposit will be released when the scooter is returned in working order with no more than normal wear and tear. If deposit was in the form of a check, at the close of your account the check will be destoryed or returned. If a balance remains, the check will be cashed to cover the charges and then any remaining amount will be returned.

Will my knee scooter be in a good condition?      Back to top  

We check all knee scooters and verify they are in good working condition, clean and neat in appearance, each and every time they are sent out. We check brakes, steering alignment, wheel bearings, tire wear, pad wear & general condition. Hand grips are replaced and the scooter is disinfected. You can expect your scooter to both look and functioning properly.

When will I receive my security deposit back?      Back to top  

If you paid a deposit, it will be credited to your credit card at the end of your rental when your knee scooter has been returned damage free, with only normal wear and tear. Any insurance billing must also be finalized.

What if I need to change the length of my knee scooter rental?      Back to top  

If you no longer need your knee scooter, just call our office to schedule an appointment to return it. Your rental period is weekly, if you have previously paid for weeks you don't need, they will be credited to your account.
If you need it longer than you originally expected, you can extend your rental for as many weeks as you may need the knee scooter. Each additional week will be charged per the rate on your rental agreement.

What if my knee scooter needs to be repaired during my rental?      Back to top  

Please contact us promptly and our trained technician will assist you. If it is determined that a repair appointment is needed, it will be scheduled according to your convenience and technicians availability. If needed a replacement knee scooter of the same or comparable model will be provided. Customer safety and satisfaction is of utmost importance to us.

Will Medicare pay for the rental of my knee scooter?      Back to top  
Please contact Medicare to determine whether you are eligible. We cannot file for Medicare on your behalf.

Medicare may not pay for you knee scooter. We do not make any guarantee Medicare will reimburse your rental or purchase fees.

Will you file with Medicare on my behalf?      Back to top  

No, we are unable to file your claim with Medicare, however we will provide you with documentation needed to aide your claim.

Will you bill my insurance company for the rental of my knee walker?      Back to top  

Yes, we will bill insurance. Please read our insurance policy, complete the online form and follow directions provided. Alternately, if you have paid us directly, we will provide you with a statement at the end of your rental that includes the information needed for requesting reimbursement. (Also See �Will you submit a reimbursement claim� for additional information.)

Will you submit a reimbursement claim to my insurance company for the rental of my knee walker?      Back to top  

At the end of your rental, after your account has been paid in full, you may request we submit a claim on your behalf to your insurance company. Please read our insurance policy, complete the online form and follow directions provided.

Will I have to pay sales tax?      Back to top  

Washington State customers will be charged sales tax bases upon the location of delivery.